At Le Roux Recovery, we value your privacy. This Privacy Policy explains how Anchor Recovery collects, uses, stores, and protects your information when you use our mobile application, website, and related services.

By using Anchor Recovery, you agree to the practices described in this Privacy Policy.

Who We Are

Le Roux Recovery

Website: https://www.lerouxrecovery.com

Email: amir@lerouxrecovery.com

Information We Collect

Depending on how you use Anchor Recovery, we may collect the following information.

Account Information

• Name

• Email address

• Login credentials

• Basic profile information

Recovery Information

Information you choose to provide, including:

• Daily recovery check-ins

• Recovery journal entries

• Mood tracking

• Recovery plans

• Recovery assessments

• Progress history

• Recovery milestones

AI Interactions

If you choose to use AI-powered features, the information you provide may be processed to generate personalised responses and improve your experience within the app.

Device Information

To help improve reliability and security, we may collect:

• Device type

• Operating system

• App version

• Crash reports

• Diagnostics

• Performance information

Subscription Information

If you purchase a subscription through Google Play or the Apple App Store, we receive information confirming your subscription status.

We do not receive or store your payment card information.

How We Use Your Information

We use your information to:

• Create and manage your account

• Provide recovery tools and personalised experiences

• Save your progress

• Generate recovery insights

• Improve the Anchor platform

• Maintain security

• Provide customer support

• Process subscriptions

• Meet legal obligations

We only collect information that is reasonably necessary to provide and improve our services.

AI Features

Anchor Recovery includes AI-powered features designed to provide supportive recovery guidance.

AI-generated responses are intended for educational and supportive purposes only.

They do not replace professional medical, psychiatric or psychological care.

If you require urgent medical or mental health assistance, please contact an appropriate healthcare provider or emergency service.

How We Protect Your Information

We use industry-standard security measures designed to protect your information, including:

• Encrypted data transmission where appropriate

• Secure authentication

• Access controls

• Secure cloud infrastructure

While we take reasonable steps to protect your information, no online system can guarantee absolute security.

Sharing Information

We do not sell your personal information.

We may share limited information with trusted service providers where necessary to operate Anchor Recovery, including providers of:

• Secure cloud hosting

• Authentication

• Analytics

• AI processing

• Subscription management

• Customer support

Information may also be disclosed where required by law.

Data Retention

We retain personal information only for as long as necessary to:

• Provide the service

• Maintain your account

• Meet legal obligations

• Resolve disputes

• Enforce our agreements

When information is no longer required, it is securely deleted or anonymised where appropriate.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Request a copy of your information

Privacy requests can be sent to:

amir@lerouxrecovery.com

Delete Your Account

You may permanently delete your Anchor Recovery account at any time.

Where available, you can delete your account directly within the app.

Alternatively, email:

amir@lerouxrecovery.com

Subject:

Delete My Anchor Recovery Account

Most deletion requests are processed within 30 days.

Some information may be retained where required by law or for fraud prevention, accounting, or security purposes.

Children's Privacy

Anchor Recovery is intended for individuals who meet the minimum legal age required in their jurisdiction.

The app is not designed for young children.

International Processing

Your information may be processed or stored in countries outside your country of residence where required to operate our services.

Where appropriate, we implement reasonable safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page together with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Le Roux Recovery

Website:
https://www.lerouxrecovery.com

Email:
amir@lerouxrecovery.com